Knowledge Base
Frequently Asked Questions
Everything you need to know about WindVault Market. Can't find what you're looking for? Contact our support team
We operate in strict accordance with game terms and developer guidelines, ensuring that no rules are broken during the process. We prioritize the security of your account and provide a full guarantee on all services we perform.
Delivery timelines vary depending on the product. Many items are delivered instantly, while more complex orders may take a few days up to a maximum of two weeks. This timeframe allows us to follow secure, careful procedures to protect your account and ensure a safe, high-quality fulfillment.
If you choose to request a refund after a service has already begun, we offer a partial refund policy. Once 50% of the service has been successfully fulfilled, you are eligible for a refund of the remaining 50%, which will be credited back to your original payment method.
Simply put: No. We stand by our service with a full guarantee and provide 24/7 support to ensure the entire process is smooth and secure. We are proud to maintain a track record with zero complaints regarding account safety.
No. We believe your credentials are the key to your security; therefore, we never require your login information. We do not handle any products or services that necessitate access to your account to fulfill your order.